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Phone unlocking
Locked to EE, O2, Vodafone, Three or another network. We remove the SIM lock so you can use a different provider. Tell us the make, model and current network when you book.
Mobile phone repair shop · Nuneaton
Cracked screens, tired batteries, charging ports, water damage, network locks and Google account locks. Walk into City Mobile, or book a time and we’ll confirm before you come in.
The bench
iPhone, Samsung, Google Pixel, Huawei, Sony and most other handsets. If we need to order a part, we’ll say so before you leave the phone with us.
Unlocking
We only unlock a device you own. Bring the phone, and for a Google or FRP job bring proof of purchase, the box, or photo ID.
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Locked to EE, O2, Vodafone, Three or another network. We remove the SIM lock so you can use a different provider. Tell us the make, model and current network when you book.
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Stuck on a Google sign-in you can’t get into — a forgotten password, an old email, or a second-hand phone still tied to someone else’s account. Bring proof the phone is yours.
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Factory Reset Protection is the Google lock that appears after a reset and asks for the previous account. If that’s what you’re seeing, bring the device in and we’ll take it from there.
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An iPhone or iPad asking for the previous Apple ID. Same rule as Google: we only do this when the device is yours, and we need a receipt, box, or photo ID.
We don’t unlock phones that aren’t yours. If you bought it second-hand, a receipt or messages from the seller help us confirm that. Tell us the model and the lock screen when you book.
In the shop
Repairs are the main job. You can also walk out with a case, sell a phone you no longer use, or have your photos moved onto a new one.
Tempered glass and cases for the phones people actually bring in. We’ll fit a protector in the shop so it lines up with the camera.
USB-C, Lightning, chargers and earphones. If a cable is the only thing that’s failed, you don’t need a repair.
Selling an old handset, or looking for a checked used phone. We’ll look at the device in front of you and agree a price before anything changes hands.
Photos, contacts and WhatsApp chats moved from the old phone to the new one, Apple or Android. Bring both devices, unlocked, and the chargers if you have them.
Appointments
Walk-ins are welcome at 1A Queens Road. If you book, we can check the part and confirm a slot before you travel. Sending this form opens WhatsApp or email — it isn’t confirmed until we reply.
That’s the live Google score for the shop — not a perfect five, and not something we’ve edited. A few recent comments are below. Read them on Google.
Got my iPhone 16 Pro repaired and the quality was outstanding. Top-quality parts, friendly and professional, and the prices are very fair.
Went in for a new charging port. He ordered the part, called the next day, and fitted it within 40 minutes.
I smashed my phone over New Year. The owner mended it and brought it back to my house the same day. Reasonably priced.
Find the shop
Town centre, CV11 5JL. Call if you’re not sure you’ve got the right door — it’s 1A.
Hours as listed above.
Questions
No. Walk in during opening hours. Booking helps if you want us to order a part first, or if you’re coming for an unlock and want to check we can take it that day.
Often the same day when the part is in stock. If we have to order it, we’ll tell you before we start and call you when it’s ready.
We do network unlocks, Google account locks, FRP and Apple ID locks on phones you own. We need the device in the shop, and proof it’s yours for Google, FRP and iCloud work. We won’t unlock a phone that isn’t yours.
Yes. Screen protectors, cases, cables and chargers are in the shop. We also buy and sell phones — the price is agreed while you’re here, after we’ve looked at the device.
We can transfer photos, contacts and chats when you bring both phones in, unlocked. It takes longer if the old phone is damaged or won’t turn on — we’ll say so before we start.
Apple, Samsung, Google Pixel, Huawei, Sony and most other Android phones, plus iPads, Android tablets, laptops and Macs.
Yes. We agree the price before any work. If we open the phone and the fault is different, we’ll stop and ask you first.
1A Queens Rd, Nuneaton CV11 5JL. Monday to Saturday 9:00am–5:30pm, Sunday 10:00am–4:00pm. Phone 07467 565608. Email info@citymobiles.uk.